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FAQ

What is Dated?

Dated is a private AI-powered journal for your love life. Write about dates, feelings, and frustrations, and the AI reads across every entry to surface the recurring patterns you can't see from inside them.

Is my data private?

Your journal entries are stored on your device and optionally backed up to your personal iCloud account — there are no social features and nobody sees your entries but you. If you sign up through our website, we collect your email address to link your subscription and onboarding answers to your app. We use PostHog for analytics, error capture, and masked session replay on the website and app, and Microsoft Clarity for masked replay and heatmaps on the website. We also use Meta to measure website and app advertising; Meta app events may be measured without the IDFA, while IDFA collection requires your App Tracking Transparency authorization. Your journal content and the people you write about are never sent to analytics or advertising providers.

How does the AI work?

Dated writes insights with Apple Intelligence, either on your iPhone or on Apple Private Cloud Compute, which keeps your data private under Apple's privacy guarantees. If neither can respond, or your language isn't supported yet, Dated uses a secure proxy to our Gemini-based AI provider instead. The names of people you write about are pseudonymised first, and your prompts are never stored or used to train AI models. Ask answers your questions on your iPhone or with Apple Private Cloud Compute only. Your questions and the entries Ask reads are never sent to our servers or to Google, and conversations are not saved.

What's free and what's paid?

Writing is free: unlimited text and voice entries, all entry types, person tagging, and your timeline. A premium subscription unlocks the AI — your Dating Blueprint, cross-entry pattern insights, weekly summaries, and more.

How do I cancel my subscription?

Bought in the app? Open iOS Settings, tap your name, then Subscriptions. Find Dated and tap Cancel Subscription. Bought on our website? Use the link in your purchase confirmation email to manage or cancel it, or email support@datedapp.com.

How do I get help?

Email us at support@datedapp.com and we typically respond within 24 hours.